Last updated: October 2025
This Privacy Policy explains how Calendlead (“we”, “our”, or “the Company”) collects, uses, stores, and protects personal data when you visit our website calenlead.com, use our application app.calenlead.com, or interact with our services.
We are committed to safeguarding your privacy and handling your information transparently and responsibly.
This policy applies to all users and visitors, regardless of country or location.
By using Calendlead, you agree to this Privacy Policy.
If you do not agree, you should stop using our services immediately.
We collect and process information necessary to operate, improve, and secure our services. This may include:
2.1. Information you provide directly
Name, email address and phone number (for account creation and lead capture);
Billing information (if you subscribe to a paid plan);
Communication content when you contact support;
Preferences and settings within your Calendlead account.
2.2. Information collected automatically
When you use our website or app, we may automatically collect:
IP address, browser type, operating system, and device information;
Date, time, and pages visited;
Actions performed within the app (for security and analytics);
Cookie identifiers and similar tracking technologies (see our Cookies Policy
for details).
2.3. Information from third parties
We may receive limited information from trusted third parties, such as:
Stripe, for payment and subscription management;
Google Calendar API, for calendar synchronization (only with explicit user consent);
Analytics providers (e.g., Google Analytics, PostHog) for traffic and usage insights.
We do not collect or store sensitive data (such as health, political, or biometric information).
We use personal data only for legitimate business and operational purposes, including:
To provide, maintain, and improve the Calendlead platform;
To create and manage user accounts;
To process payments and subscription renewals securely;
To send service updates, onboarding messages, or important notifications;
To respond to user inquiries and provide support;
To prevent fraud, abuse, and unauthorized access;
To comply with legal obligations (e.g., accounting, tax, or data protection laws).
We do not sell or rent user data to third parties.
Calendlead processes personal data only where a lawful basis exists under applicable privacy laws. These include:
Performance of a contract: when we need to provide the service you signed up for (e.g., account creation, appointment scheduling, billing).
Legitimate interests: when processing is necessary to operate, improve, or protect our services (e.g., analytics, fraud prevention, product development).
Consent: when you explicitly agree to certain processing (e.g., marketing emails, calendar synchronization).
Compliance with legal obligations: when required by law, regulation, or court order.
For users in California and other U.S. states, we adhere to the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) by providing transparency, access, and deletion rights consistent with those laws.
We retain personal data only for as long as necessary to fulfill the purposes described in this policy or as required by law.
Typical retention periods include:
Account data → retained while your account is active and for up to 90 days after deletion (to allow recovery or resolve disputes).
Payment and billing data → retained for up to 7 years to comply with financial record-keeping obligations.
Analytical and technical logs → stored for a maximum of 12 months.
After these periods, data is securely deleted or anonymized.
Depending on your location, you may have the following rights regarding your personal data:
Access: request a copy of your data.
Rectification: correct inaccurate or incomplete information.
Deletion (“Right to be Forgotten”): request deletion of your data when it’s no longer necessary.
Restriction: limit certain types of processing.
Data portability: receive your data in a structured, machine-readable format.
Objection: oppose processing based on legitimate interests or direct marketing.
Withdrawal of consent: opt out of processing where consent was the legal basis.
U.S. users (under the CCPA/CPRA) also have the right to opt out of any “sale” or “sharing” of personal information. Calendlead does not sell personal data.
To exercise any of these rights, contact us at:
support@calenlead.com
We will respond within the time limits required by applicable law.
Calendlead operates globally, and your data may be transferred to and processed in countries outside your own, including the United States and the European Union.
When we transfer data internationally, we ensure adequate protection through:
Standard Contractual Clauses (SCCs) approved by the European Commission;
Privacy-compliant agreements with service providers (e.g., Stripe, Google);
Technical safeguards such as encryption in transit and at rest.
We implement industry-standard technical and organizational measures to protect your data, including:
HTTPS encryption (TLS/SSL) for all communications;
Hashed passwords (bcrypt) and JWT authentication;
Access control and role-based permissions;
Continuous security monitoring and vulnerability patching;
Regular data backups and secure hosting (PostgreSQL via Neon).
While no online service can guarantee absolute security, Calendlead continuously improves its safeguards to minimize risks of unauthorized access, disclosure, or loss.
Calendlead does not target or knowingly collect personal information from individuals under the age of 16 (or the applicable minimum age in your jurisdiction).
If we become aware that we have inadvertently collected data from a minor without appropriate consent, we will delete such data immediately.
Parents or guardians who believe a child has provided personal information may contact us at:
support@calenlead.com
Calendlead may include links to external websites or third-party integrations (e.g., Stripe, Google Calendar, or social media).
We are not responsible for the privacy practices, content, or security of those third-party sites.
We encourage users to review the privacy policies of any external services they use in connection with Calendlead.
This Privacy Policy may be updated periodically to reflect legal or operational changes.
The “Last Updated” date at the top of this page indicates the most recent revision.
If we make significant changes that affect how we handle personal data, we will notify users by email or through an in-app notice prior to the change taking effect.
Your continued use of Calendlead after an update constitutes acceptance of the revised policy.
For any privacy-related questions, data access requests, or complaints, please contact:
support@calenlead.com
We will review and respond to all verified requests in accordance with applicable international data protection laws.
